TalentCru POSITION Service Ambassador LOCATION Pinelands SALARY R8 000 CTC SUMMARY Are you a self-starter strong positive attitude? Do you have a passion for service and technology? We are looking for a dedicated well-established company Our client is looking to employ a Service Embassasor based in Pinelands RESPONSIBILITIES CLIENT INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients. SERVICE PROCESS
specifically Mine Shaft Foremen and Fitters.
literate and capable of producing professional service reportsKey responsibilities
regarding facility failures.
Main
recommendations
Service Calls
Log incoming service calls with all required information (date,
Service advisor
Vacancy for a Vehicle Service advisor with a vehicle dealership vehicles, ensuring customer satisfaction of vehicles serviced
Requirements:
the company at the customers sites according to service level agreements.
and field service functions
The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency
/>Process quotations received from the Field Service Engineer
Ensure correct pricing quoted per
with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team
Monthly service planning with the Technical team and sub-distributors
Distribute weekly service/repair schedule
Dealing with Agents, Sub-Distributors
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Team if no response/feedback received Monthly service planning with the Technical team and sub-distributors