Reference: PTA000208-CDW-2 Our Client is looking for a Service Administrator/Technical Scheduler, located in Sandton Responsibilities: Administrative Duties: Handle incoming service requests via phone, email, or in-person visits Maintain accurate records of customer inquiries, service requests, and resolutions. Coordinate with various resolution of customer issues. Prepare reports on service activities, including trends, performance metrics streamline operations. Technical Scheduling: Schedule service appointments for technicians based on customer
and Practice Roll-out Administrative Tasks and Service Management Tasks · Provide administrative support practice · Assist with Service Management and the establishment of ITIL Service Management processes alongside Resolution and/or follow-up of open tasks, incidents, service requests, problems and changes within Institutional
Duties:
5000 clients Daily / or as specified technical service to identified key customer( s) and control of staff necessary actions/service to ensure continuity of our business and adherence to service contracts / Customer at all times and ensure the correct and neat / clean corporate clothing (overalls / jackets) is worn flow. Ensure all equipment utilized is fully serviceable and calibrated according to correct methods and
team in Africa to enhance a quality delivery of services by implementing CI (TPM) through data driven decision decision making and lessons learned processes. Lead services quality continuous improvement of CSO delivered on evaluation and implementation of delivered services (e.g. 6 steps, first time right, PSM approach at key customers under service agreements, contributing to the overall services results and customer experience experience. Follow up on CX for Services and additional customer feedback data, (e.g. Issue Resolution
on SAP daily. Knowledge & Skills: Customer Service focus with a commercial mindset. Effective planning field would be advantageous 2-3 Years Customer Service experience in fuel additives, safety standards
represent Tetra Pak at our customers, such as - Be service-oriented, putting the customer at first place,
***THIS POSITION REQUIRES CUSTOMER FACING SALES EXPERIENCE***
We are looking for an enthusiastic and responsible person for a large, well established Car Rental Company. You will be responsible for bookings, upselling, extensive client liaison, administr
handovers and collections and extensive customer service with both local and foreign guests, thus It is
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and