literate and capable of producing professional service reportsKey responsibilities
regarding facility failures.
Main
recommendations
Service Calls
Log incoming service calls with all required information (date,
vehicle brand is currently looking for a Service Advisor to join their growing team in scheduling service appointments, and effectively communicating with them throughout the service process about services, pricing, and timelines in a clear and professional manner.
Service advisor
Vacancy for a Vehicle Service advisor with a vehicle dealership vehicles, ensuring customer satisfaction of vehicles serviced
Requirements:
either customer or immediate superior to take corrective action prior to commencing any work.
service level agreements.
and field service functions
valid drivers license Duties Carry out routine servicing, maintenance and repairs to OEM specifications
The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency
quotations received from the Field Service Engineer
Ensure correct pricing quoted per modality, obtain
with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team
Monthly service planning with the Technical team and sub-distributors
Distribute weekly service/repair schedule
Dealing with Agents, Sub-Distributors
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers liaise directly with customers. The Technical Servicing Administrator will be responsible for processing quotations received from the Field Service Engineer Ensure correct pricing quoted per modality, obtain with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Team if no response/feedback received Monthly service planning with the Technical team and sub-distributors