Call Centre Consultan Mtn Jobs in South Africa - Page 34

Logistics Accountant

Cape Town City Centre

reporting. Prepare monthly management accounts and cost centre
reports (Actual vs. Budget) and distribute variances
? Delivery Team expense and cost centre allocation and purchase order approval management

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Occupational Medical Practitioner Specialist

 Liyema Consulting

North Johannesburg

programs, treat various diseases, and support rehab centres. Your role also includes managing absenteeism, - Rehab Support: Assist biokinetic and rehab centres. - Administrative Roles: Manage absenteeism, incapacity

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Occupational Medical Practitioner Jhb - Northern Suburbs

 Liyema Consulting

North Johannesburg

programs, treat various diseases, and support rehab centres. Your role also includes managing absenteeism, - Rehab Support: Assist biokinetic and rehab centres. - Administrative Roles: Manage absenteeism, incapacity

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Servicing Administrator Midrand

 Ultra Personnel : Pharmaceutical, Insurance, Engineering

Midrand

Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the

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Servicing Administrator

 Ultra Personnel : Pharmaceutical, Insurance, Engineering

Midrand

Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the

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Mcse First Line Support Engineer NEW

Midrand

requests from varied inbound sources into the companys Call Management System.

Field Technician

Port Elizabeth

 Monthly

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• Attend to field service calls.
• Attend to workshop repair calls.
• Service, maintain update and close service calls.
• Attend to a target of 5 service calls per day subject to availability
• Attend to service calls in the Eastern Cape region.
• Attend to service calls within required SLA the service controllers with regard to service calls.
• Continually communicate with the service

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Field Support Engineer

Secunda

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Field Support Engineer

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Mcse Engineer Midrand

 Datacentrix

Midrand

Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and

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