We are looking for a professional and client-centred individual with attention to detail and good office compliance documents. Telephonic calls to clients and redirecting calls to other staff. Drafting of documents
relationships with various stakeholders, including Eskom Grid Access Unit, the Dx and Tx System Operators commissioning experience, preferable utility scale (Eskom and RETEC) Independent and critical thinker with commissioning experience, preferable utility scale (Eskom and RETEC) Independent and critical thinker with
conduct quality call monitoring by assessing the quality of interactions between Fintech Agents and customers
conduct quality call monitoring by assessing the quality of interactions between Fintech Agents and customers
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin: weekly and followed up on. Maintain a list of all Agents' activities on a weekly and monthly basis, where
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin: weekly and followed up on. Maintain a list of all Agents' activities on a weekly and monthly basis, where
This is not a call centre position We are looking for dedicated, specialist in Customer Services Our clients. Overview of the role: Customer Engagement Agents make sure our customers are getting the best experience
perform all tasks associated with the contact centre, from call management to response reaction and measurement assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each packages (Microsoft Office, Xero, Mechanic Desk, Call Management Software) • Telephone • Internet access Underpinned by Right Now and Can Do: • Drivers will log calls for breakdowns or mechanical problems on the truck trailer through the App. • Drivers will log panic or call me through the App. • The Responder will be responsible
across SA. The position will involve liaising with Eskom Quality personnel, Engineers, and Project Managers experience as a Clerk of Work/Site Supervisor on Eskom Transmission or Distribution substations (up to electrical scope (Eskom Transmission or Distribution) Detailed knowledge of Eskom Transmission or Distribution Detailed knowledge and understanding of OEM and Eskom Quality Inspection and test Plans. Ability to read
closures. Execute daily calls to allocated customers according to the established call cycle. Manage incoming stakeholders or departments. Offer assistance to the Call Centre Supervisor as needed. Provide support on the