Must have experience with CRM software and technical support tools Knowledge of pharmaceutical manufacturing candidate will be responsible for: Providing technical support to customers via phone, email, online, or seminars as sales promotion measures. Providing technical support for South Africa, as well as East Africa,
required
You will be responsible for leading our technical support team to provide excellent customer service you should be able to ensure high-quality technical support and increase client satisfaction. Responsibilities Establish best practices through the entire technical support process Follow up with customers to identify
efficient operation of all IT systems Provide technical support and troubleshooting for IT systems and software software Respond to IT issues; offer technical support across the company and other branches Implement company compliance with requirements Offer technical support to company staff and troubleshoot pc problems
activities. Provide assistance with respect to technical support on civil related issues. Ensure effective
specifications, testing, maintenance, and technical support. Opportunity within fintech solutions development
generators. Provide assistance with respect to technical support on generator issues. Ensure alignment with
existing Group Business Platforms and provides technical support to end users.
The Group Business
configuration
· Product Development
· Technical support
· System Management
· Reporting
undertake the following in the technical support department:
Technical support is primarily DF products
customer relationships through technical support through technical support, efficient order management,