Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
Promoters Introduction Young, dynamic promoters needed urgently Description An Entertainment Broadcasting seeks dynamic and well spoken staff to promote their products. Well spoken staff to promote their products at various retailers. Direct selling Approach customers to promote the products direct
to work with little supervision
EDUCATION, QUALIFICATIONS
extensive in-bound and customer relations call centre experience to join their team. Must be fluent in
communicate with a wide range of clients The post Call Centre Agent appeared first on freerecruit.co.za .
DBN002902-CR-2 Call Centre Agents - International Campaign Our client is looking for Call Centre agents willing
Our client is looking for call centre agents willing to work an international campaign. Candidates must
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for speed