a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial maintained/updated records Regular and accurate reporting on call centre results and performance Maintaining and improving
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
Description MISSION A dynamic company specialising in the Transport and Logistics industries are seeking to employ a responder with previous logistics experience. The Responder's primary mission is to perform all tasks associated with the contact centre, from call management to response reaction and
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 6 months 6 months
We're URGENTLY seeking Call Centre Customer service Agents - Permanent Position - Foreshore (Cape Town) MUST HAVE 12 months experience working in a call centre (sales or customer service). You also need a
prepaired to do outbound sales in call centre in Afrikaans. Only matric call centre experiance would be advantage clear Must be prepaired to do outbound sales in call centre Must speak fluent Afrikaans Basic plus commission
prepaired to do outbound sales in call centre in Afrikaans. Only matric call centre experiance would be advantage clear Must be prepaired to do outbound sales in call centre Must speak fluent Afrikaans Basic plus commission
beneficial but not a must.
Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction maintain 24/7 coverage. Implement and monitor call centre metrics to ensure efficiency and quality of service