towards CTA
You should have a passion for auditing and want to remain in the profession.
audits, including risk assessments, scoping, and testing
working paper documentation.
currently looking for an experienced and qualified Audit Senior to join their team based in South Africa Overview:
As an Audit Senior, you will manage, lead, and complete full audits from the planning phase
Key
least 1 year post-article experience in external auditing within the private sector.
afford medical scheme coverage. We have an opening for a Call Centre Nurse Consultant to join our Clinical an effective call centre service achieve member satisfaction Responsible for incoming calls from Network decrease GP claims over utilisation Perform clinical audits on authorised GP claims and ensure the ICD-10 code(s) costing factors are maintained Ensure that all calls and cases are fully and clearly recorded on the
responding and following up on all rescheduled calls and pending information Liaising with the various the contact centre operations in terms of taking calls, handling internal/external client queries as and advantageous Previous experience in cold calling in a call centre environment Own transport Ability to
responding and following up on all rescheduled calls and pending information Liaising with the various the contact centre operations in terms of taking calls, handling internal/external client queries as and advantageous Previous experience in cold calling in a call centre environment Own transport Ability to
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with correspondences and actions to ensure a complete audit trail for future reference Provide a professional
is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
for an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for for an IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent