We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class controls to ensure that CLO's meet and sustain agreed customer service, productivity and other targets through required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising
Brand in SA is looking for a Client Service Call Centre Consultant. The position will be based in Roodepoort
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Requirements:
Reference: CAW005723-LH2-1 Call Centre Agent - Client Service in Automotive Industry Fastest growing Service Call Centre Consultant. The position will be based in Roodepoort, West Rand Requirements: Call Centre Centre Experience Customer Centric Automotive industry background will be advantageous Available to work 08h00 and 17h00 Duties: Outbound calls Effectively supports customers Maintains high service standards standards Contributes to overall customer satisfaction and loyalty Please note only candidates with the required
application. Provide support to customers via Live Chat and Emails Guide customers through the site and/or mobile offered Drive brand loyalty through a personalised customer experience Correctly escalate issues to internal welcome new customers and explains promotions and requirements of on-boarding process to customers Liaises departments (e.g. trading; finance) to ensure customer queries are resolved Easily navigate through multiple products Customer focus and adaptability to different personality types 1 year call centre experience
We are currently seeking a Cleaner to oversee the upkeep of our facilities and execute cleaning and maintenance tasks. The primary objective is to ensure our building maintains a tidy and organized environment.
Responsibilities:
Clean, replenish, and manage specified
We are currently seeking a Cleaner to oversee the upkeep of our facilities and execute cleaning and maintenance tasks. The primary objective is to ensure our building maintains a tidy and organized environment.
Responsibilities:
Clean, replenish, and manage specified
Purpose of position:
Providing superior service to clients by adhering to procedures and turnaround times in order to retain existing clients and attract new business for the ocompany.
Responsibilities:
drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as KPA 2 Customer Stakeholder 2.1 Manages stakeholder relations at the blood drive and/or donor centre. 2.2 Ensures that customer needs and priorities are understood at all times. 2.7 Coaches team on customer service per the relevant SOP including donor care and education. 3.14 Cares for donor during donation including reports/information as required. 3.17 Provides post-donation care and advice. KPA 4 Learning and Growth 4.1 Performs
drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as KPA 2 Customer Stakeholder 2.1 Manages stakeholder relations at the blood drive and/or donor centre. 2.2 Ensures that customer needs and priorities are understood at all times. 2.7 Coaches team on customer service per the relevant SOP including donor care and education. 3.14 Cares for donor during donation including reports/information as required. 3.17 Provides post-donation care and advice. KPA 4 Learning and Growth 4.1 Performs