We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class controls to ensure that CLO's meet and sustain agreed customer service, productivity and other targets through required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising
medical scheme coverage. We have an opening for a Call Centre Nurse Consultant to join our Clinical team who Healthcare service Effective Customer Service delivery Deliver an effective call centre service achieve member member satisfaction Responsible for incoming calls from Network GP rooms and members Clinically assess members of member visits to a provider Ensure efficient Customer Service and compliance with agreed SLAs Manage costing factors are maintained Ensure that all calls and cases are fully and clearly recorded on the
Initiate sales and inform customers of current specials, product information and other related activites Ensure that monthly targets are met Ensure that customer information is correctly and accurately captured responding and following up on all rescheduled calls and pending information Liaising with the various sales channels, support staff, internal/external customers and other relevant personnel in a professional additional support to the contact centre operations in terms of taking calls, handling internal/external client
Initiate sales and inform customers of current specials, product information and other related activites Ensure that monthly targets are met Ensure that customer information is correctly and accurately captured responding and following up on all rescheduled calls and pending information Liaising with the various sales channels, support staff, internal/external customers and other relevant personnel in a professional additional support to the contact centre operations in terms of taking calls, handling internal/external client
Brand in SA is looking for a Client Service Call Centre Consultant. The position will be based in Roodepoort
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Requirements:
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one quality, during every interaction, showing that we care and that to us investing is personal. Your role resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent Excellent English communication skills and customer service. R5 000 CTC pm
Objective:
Our client is looking a Customer Care Coordinator for the Car brand who will work work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall candidate will assist the Customer Relations Manager in all areas of customer care elements and activities feedback.
Telesales and Customer Care Representative is responsible for generating sales through telephone calls and providing providing exceptional customer service. This role involves identifying customer needs, offering appropriate ensuring customer satisfaction. Key Responsibilities: Telesales: Outbound Calls: Make outbound calls to potential potential and existing customers. Present, promote, and sell products/services using solid arguments to to prospective customers. Achieve daily, weekly, and monthly sales targets. Lead Generation: Identify
deliverables. Provide input to the CSC (Client Service Centre) budget for the Financial year, Identifying operating preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team lead