expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered according to KPI’s in conjunction with Contact Centre Manager on a regular basis
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
of appropriate credit and investment risk deal assessment processes. You will manage a team of Credit analysts require development finance are taken through assessment processes and presented to sanctioning Committees ongoing team discussions around the improvement of assessment processes and risk-enhancing mechanisms. Manage opportunities by performing detailed credit and risk assessments, financial analysis, and market research. •Review Frameworks and processes. •Develop and maintain risk assessment models and tools for efficient and effective
languages
AGES OF 18 TO 29 to join our dyamic team of Call Centre Agents. This is a full-time on-site role for a
firm, working on projects ranging from retail centres to luxury accommodations, based in the West of
Department for authorisation. Assisting the Service Centre department with the opening of order tasks and