including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
Sales Manager, to call on corporates with regards to uniforms, for sectors such as Banks, Hospitals, Nursing markets growth areas trends. Generate leads and cold call prospective clients. Meet with clients face to face
role you will be calling on corporates with regards to uniforms, for sectors such as Banks, Hospitals, Nursing markets growth areas trends. Generate leads and cold call prospective clients. Meet with clients face to face
Handle customer service calls within the banking sector . Ensure all outbound calls are conducted in a professional
Handle customer service calls within the banking sector . Ensure all outbound calls are conducted in a professional
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
Industry, in Northern Suburbs, Cape Town . This role calls for an individual who has experience in a product cash (hedging of FX); AP; AR. Maintain strong banking relationships. CA(SA); CGMA or similar Minimum
experience in scanning and indexing within a call centre back office environment Computer literate (MS