per location - two locations available) The Technical Support Technician at the client plays a crucial role role in providing technical assistance and support to customers, internal teams, and field technicians service abilities Technical Support: Provide prompt and effective technical support to customers and internal track all customer interactions and technical issues in the support ticketing system. Customer Service: Escalate complex technical issues to senior technical support staff or relevant departments, as required
utilization across projects, and providing technical support to project teams. You should have a strong promoting best practices and efficiency. Provide technical support to project teams on the use of project support tools. Create and maintain technical documentation for portfolio support tools and related processes to troubleshoot technical issues and ensure seamless integration of project support tools with other non-technical stakeholders. Effective communication skills with the ability to train and support project
utilization across projects, and providing technical support to project teams. You should have a strong promoting best practices and efficiency. Provide technical support to project teams on the use of project support tools. Create and maintain technical documentation for portfolio support tools and related processes to troubleshoot technical issues and ensure seamless integration of project support tools with other non-technical stakeholders. Effective communication skills with the ability to train and support project
utilization across projects, and providing technical support to project teams. You should have a strong promoting best practices and efficiency. Provide technical support to project teams on the use of project support tools. Create and maintain technical documentation for portfolio support tools and related processes to troubleshoot technical issues and ensure seamless integration of project support tools with other non-technical stakeholders. Effective communication skills with the ability to train and support project
growth - Serve as a point of contact for technical support inquiries from retailers and provide effective
service and sales managers.
and Customer Service liaison relating to Technical Support Expert knowledge of product, Group standards
and Customer Service liaison relating to Technical Support Expert knowledge of product, Group standards
trialling process & problem solving • Provide Technical support • Running daily reports on stock, minimum packaging trials & development • Technical problem solving support to internal departments (NPD &
trialling process & problem solving • Provide Technical support • Running daily reports on stock, minimum packaging trials & development • Technical problem solving support to internal departments (NPD &