the business unit. Support the cost and profit centre managers with financial analysis and intelligence/insights timely accrual of cost for work done and ensure cost centre owners take full accountability and are in control presented within agreed deadlines. Guidance to cost centre owners on financial decisions including scenario
optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous
budgets up to date. • General correspondence to keep Centre Management, Property Managers, Building Staff and progress and general items. • Assist and/or guide Centre Management or Property Management and Building
complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client You must have a minimum of 2 years in the call centre and administration industry • You must have experience
complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client You must have a minimum of 2 years in the call centre and administration industry • You must have experience
criminal and labour related matters in a call centre environment. Efficient administration of Criminal
criminal and labour related matters in a call centre environment. Efficient administration of Criminal
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
delegation structure with Financial Intelligence Centre on the GoAML platform. Reporting on non-compliance