We urgently require experienced Call Centre Quality Assurers for our client based in Pretoria. MUST have certificate Responsible for Quality Assurance in the Call Centre Customer Service Matric / Grade 12 Quality Assurance
Responsibilities:
queries and requests. Acting as a liaison between ABSA, insurance companies, and drivers. Conducting fleet
queries and requests. Acting as a liaison between ABSA, insurance companies, and drivers. Conducting fleet
Pretoria. Responsibilities: Optimize the contact centre environment with a strong focus on the operational Industrial Engineering. 3 years in Call/Contact Centre. 2 years Management. Remuneration: R50 000 – R65
Self driven and highly motivated call centre consultants are needed. Training will be provided for free
be comfortable working in a fast-paced high call centre environment.
Key Responsibilitie
experience as a Retentions Agent. Skills and Att
role.
- Must have previous experience in call centre sales and campaign management.
Minimum
long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong
executing, and optimizing sales campaigns within a call centre setting is valuable. This includes setting campaign
call centre service in order to achieve member satisfaction. To deliver an effective call centre service Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
arrangements for towing on behalf of clients to service centre