services Providing workstations related support for Absa retail as well as the corporate environment. Locating Helpdesk Support Providing remote support to all Absa users utilising the given remote tools, by resolving on the Absa account for whatever reasons and re-assigning these incidents to the relevant Absa support within the set service level agreement. Ensuring that Absa staff members are informed/updated regarding the critical and complex system incidents within the Absa Group and analysing, recommending and implementing
Central contact for liaising between the group and ABSA, which includes opening and closing accounts, dealing
Central contact for liaising between the group and ABSA, which includes opening and closing accounts, dealing
Central contact for liaising between the group and ABSA, which includes opening and closing accounts, dealing
internal stakeholders. Support the cost and profit centre Managers with financial analysis and intelligence costs/budgets. Prepare monthly analysis of cost centres to identify areas of concern to be addressed. Generate park journals in SAP. Maintain cost and profit centre structure within SAP to ensure alignment with BU/value
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
respect, accountability, client-driven and people-centred, and passionate and motivated staff members are
accounting related matters. Responsible for cost centre management and engagement with Assistance in the
accounting related matters. Responsible for cost centre management and engagement with Assistance in the