Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
clients or departments.
Assist the Call Centre Supervisor when required.
Assist
Provide feedback to Manager / Supervisor and Call Centre upon completion of a call Performance Standards
by discussing client requirements either via call centre or over e-mail advising on suitable options in
year of work experience in related field/or call centre environment Take initiative Good communicator
Provide feedback to Manager / Supervisor and Call Centre upon completion of a call • Keep stock up to
a Microsoft Dynamics 365 CE solution for our call centre of almost 1000 hosts, 24x7. We take pride in
Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks) Ensure cash is placed in drop
Preferrable. Experience: Essential: 24 months Call Centre / BPO experience 2 years Customer Service experience Preferrable. Experience: Essential: 24 months Call Centre / BPO experience 2 years Customer Service experience