operational development team directly supporting the call centre, reporting to the Head of IT with dotted line queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Years' working experience in Network Operations Centre (NOC) Shift Environment Consultant: Chante Du Toit
experience of SDLC Tools (IBM Jazz, Jira, HP Quality Centre) and CI/CD
supplier Best practice adoption across the platform Call Rating / DID rating Experience: 5 years experience
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
ability. Contact Garth on garthe-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
philosophies of the organization. · Ability to be on call production support on a rotation basis. · Leads