customers, understanding their needs, and ensuring high levels of customer satisfaction to drive repeat business high performing team, fostering a culture of accountability, collaboration, and continuous improvement ATION:
ACADEMIC QUALIFICATION:
NQF Level 6: Diploma +
Qualifications Required :
assessments? If so, this role could be just for you Key Account Management within an existing client base create
assessments? If so, this role could be just for you Key Account Management within an existing client base create
according to client needs Provide feedback to Account Director and Programme Manager on programme successes completion receives adequate oversight and accountability throughout the entire rollout process Deliver
according to client needs Provide feedback to Account Director and Programme Manager on programme successes completion receives adequate oversight and accountability throughout the entire rollout process Deliver
future interventions necessary to achieve acceptable levels and standards of service delivery Provides strategic objectives for the Operations Division, taking into account economic, social and international variables Facilitates according to the metrics agreed upon in the service level agreements (SLA's or PPP's). Initiates pro-active meetings Monitors client satisfaction feedback and levels and makes recommendations for enhancements Resolves qualifications required Postgraduate qualification (NQF level 8) in Business / Commerce (MBA advantageous) Tertiary
future interventions necessary to achieve acceptable levels and standards of service delivery Provides strategic objectives for the Operations Division, taking into account economic, social and international variables Facilitates according to the metrics agreed upon in the service level agreements (SLA's or PPP's). Initiates pro-active meetings Monitors client satisfaction feedback and levels and makes recommendations for enhancements Resolves qualifications required Postgraduate qualification (NQF level 8) in Business / Commerce (MBA advantageous) Tertiary
analysis of all Air Operator audit reports. Accountable for the correct decision to either renew or withdraw
activities at Provincial, District and Sub district level, with regular review of programme performance. Form specifically related to the 959595. Co-ordinate high level USAID visits and other donor and/or team of management