Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric certificate/ Development Solutions External Client Service Account Manager appeared first on freerecruit.co.za .
of customer satisfaction
Durban Office to provide fast and useful technical assistance on computer systems. The successful candidate point of contact for customers seeking technical assistance over the phone or email Support the remote troubleshooting company desktops and laptops Disables expired accounts by following up with HR monthly on terminations/separations and software matters Timely creates user accounts, user account administration, files rights management
resolving technical problems, and providing assistance to end-users. The support engineer collaborates end-users experiencing issues with the ERP software. Assist users in navigating the software, resolving user-related Information Technology, Business Administration & Accounting, OR at least 5 years practical ERP Support experienced
data integrity is maintained and the active user Accounts are kept up-to-date. Provide IT support for operational business software. Provide user training and assistance on operational systems Required to perform any
administrative functions of the division. In addition, to assist the division with the testing of developments and duplicates & SABRIC Repatriation of funds. Assists in compiling material for training and prepares Statistics). Monitors ATM downtime reports and assists branches in resolving ATM issues, alternatively Support Keeps the team updated with new features and assists in training other staff. Provide support on new the Business Analyst. Assists in testing of developments and enhancements. Assists in the logging and fielding
administrative functions of the division. In addition, to assist the division with the testing of developments and duplicates & SABRIC Repatriation of funds. Assists in compiling material for training and prepares Statistics). Monitors ATM downtime reports and assists branches in resolving ATM issues, alternatively Support Keeps the team updated with new features and assists in training other staff. Provide support on new the Business Analyst. Assists in testing of developments and enhancements. Assists in the logging and fielding
business at a senior technical level, as well as assist with deploying software to the various release troubleshooting environment specific problems. Assisting with change management procedures and with improving
client sign-off – Assist when needed in pitches and client presentations – Assist the team of designers
data integrity is maintained and the active user Accounts are kept up-to-date.
3. Provide user training and assistance on operational systems.
4. Required to perform