Analyze issues and develop resolutions in a timely fashion. Provide support to clients on all supported applications to your Team Leader or MSOC Manager in a timely fashion. Track and manage your work record via regular
role is to add skills and capacity to the Clients Fashion team to better service key clients in form of solution
of digital channel business needs in an agile fashion to provide software application solutions focused
of digital channel business needs in an agile fashion to provide software application solutions focused
Reporting - manage support tickets - 1 Year IT Admin or Coordinator within telecoms We are looking for
a call centre agent; MS Excel advanced MUST be admin driven and excellent customer skills.
a call centre agent; MS Excel advanced MUST be admin driven and excellent customer skills.
Use of Stored Procedures Understanding of SQL admin Indexes, triggers, SQL Jobs etc. Reporting and
and resolve data reporting issues in a timely fashion. Perform quality assurance checks on new or enhanced
and resolve data reporting issues in a timely fashion. Perform quality assurance checks on new or enhanced