coordinating the aftersales team's activities, and providing general administrative support to the department team of aftersales administrators, providing guidance and training to team members, and overseeing the analyse problems, identify the root cause, and provide appropriate solutions to clients' issues. Technical to anticipate and respond to client needs and provide a seamless experience. Fully proficiency with Microsoft Leadership and team management skills to supervise and train aftersales service teams. Knowledge of industry-specific
the business development team's activities, and providing general engineering & administrative support Coordinate a team of sales administrators, providing guidance and training to team members, and overseeing the
Fund Administration environment advantageous CBAP Training and certification – advantageous Business Analyses outcomes. - Verbal and/or written communication to provide the business with regular progress and feedback certifications for training scheduled during the financial year. Completing all E-Learning training as per the
Fund Administration environment advantageous CBAP Training and certification – advantageous Business Analyses outcomes. - Verbal and/or written communication to provide the business with regular progress and feedback certifications for training scheduled during the financial year. Completing all E-Learning training as per the
the business development team's activities, and providing general engineering & administrative support Coordinate a team of sales administrators, providing guidance and training to team members, and overseeing the
the business development team's activities, and providing general engineering & administrative support Coordinate a team of sales administrators, providing guidance and training to team members, and overseeing the
appropriate and efficient Systems according to provided specifications, standards and procedures, using appropriate and efficient Systems according to provided specifications, standards and procedures, using standards and frameworks Assist in identifying training needs of team members Personal development: Keep and the business areas we support. Ability to provide and receive positive criticism in the interests
following: Coordination of in person and or online training sessions for the various impacted business functions
NCM001678-NDK-1 OVERALL PURPOSE OF THE POSITION Providing administrative support to the aftersales & receive prompt and effective support. This includes providing technical support, answering client questions analyse problems, identify the root cause, and provide appropriate solutions to clients' issues. Have understanding of the company's products and services to provide appropriate solutions to clients' problems. Knowledge customers in a professional and courteous manner and provide prompt and effective support. Knowledge of aftersales
Key Performance Areas: Accountability: Team Work Provide technical expertise for project and team during development of software solutions. Solution Reviews Provide constructive feedback for improvements after solution Assist with installation of hardware environments; provide guidance regarding hardware requirements to host