preventable incidents Automation of feasible administrative and operational tasks Active and positive engagement and projects on-time and on budget, including management of third-party resources where applicable Coaching Human Resources (Organizational Management, Personnel Administration, Payroll South Africa, Time and Attendance, Leave and absence management, Learning, Performance Management and data interfaces) requests unit testing, user acceptance tests, change management and system updates. Lead the team in the monthly
teams, if needed continue the escalations to management Works with automation teams for effort optimization better initial triage or troubleshooting Leads and manages all initial client escalation for operational issues issues Contributes to the change management process by logging all change requests with complete details client journey Moderate level years of relevant managed services experience handling cross technology infrastructure Cloud Networking Cloud Security Cloud Services Management Computing Database Tuning Data Networking Firewalls
customer. Clear understanding of optimised territory management. Strong sales techniques and negotiation skills
customer. Clear understanding of optimised territory management. Strong sales techniques and negotiation skills
business users or other team members on using and managing RPA tools. Continuous Improvement : You continuously frameworks e.g. Angular will be beneficial Business management skills Financial services industry knowledge