Technical Account Manager to join their growing team. Please note: this is a shift based in-office role. The The SaaS / MSP Technical Account Manager works closely with customers to understand and improve their client contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with such as Client Experience or Technical Account Management role IT/Tech related experience Experience with
We are a diversified company specialising in managing agencies. We are based in the heart of Morningside numbers Customer relationship management calls Reservation administration, reporting to team leader Very
growing team. Please note: this is a shift based in-office role. The SaaS / MSP Customer Success Consultant client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with such as Client Experience or Technical Account Management role IT/Tech related experience Experience with IT concepts High attention to detail, ability to manage a range of projects/clients at once
Customer Service Advisors at our state-of-the-art office in Durban!
As part of our global customer-centric
Full-time permanent roles
State-of-the-art office facilities
Company pension scheme
Opportunities
Credit and Criminal Record Required Skills: Administration: 1 -2 years Customer service– 1 year or more
Credit and Criminal Record Required Skills: Administration: 1 -2 years Customer service– 1 year or more
(preferably in sales) Proven computer literacy (MS Office suite) Excellent communication skills (written
(preferably in sales) Proven computer literacy (MS Office suite) Excellent communication skills (written
tactical and strategic level, by leading, performance managing, developing, and motivating agents. Competencies processes and best practices. Should be a people manager who can inspire people to succeed in the industry interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate (MS
tactical and strategic level, by leading, performance managing, developing, and motivating agents. Competencies processes and best practices. Should be a people manager who can inspire people to succeed in the industry interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate (MS