Key Responsibilities:
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
duties:
abilities and quick-thinking skills. This role, centred on achieving results, demands self-motivation and
without supervision and is up to date with CPD hours.
Job Requirements
Must be fully qualified with up-to-date CPD hours
A valid Drivers License
2 years of F &I
team, who inspires and empowers the Nursing team On call as consultant to the other shifts Training the EN's meals Body checks, nails and toenails On night duty hourly checks on residents must be done Handling of hearing Report back to resident's family, Estate Manager after doctors / specialist visit Weekly Tasks and Checks: related, by telephone to the first contact and then after the Estate Manager has been informed, by email to Manager and family of any changes in medication after a doctor or specialist visit as soon as possible
is currently looking for a Project Manager (Data Centre) to be based in Cape Town. Assume full responsibility Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
meet deadlines and be willing and able to work after hours when required. S/he must have an attitude and