is looking for an experienced Customer Relations Agent to join their dynamic team. Service Excellence –
We are seeking a dynamic, articulate, and self-assured individual to join a big and bustling Car Rental Empire. Your duties will include handling bookings, walk-ins, upselling additional services, resolving issues, providing extensive customer service to local and foreign clients, managing administr
Principal Accountabilities
• Provide excellent customer service throughout the booking process, addressing any concerns or enquiries promptly and professionally
• Employ sales techniques in order to secure and process invoices for guests in a timely manner
•
is looking for an experienced Customer Relations Agent to join their dynamic team. Service Excellence –
and/or instructing agents to file recordals. Liaising with current or previous agents of record to obtain capturing of data. Following up with Registries and/or agents on outstanding matters. Processing official documents documents received from the Registries and agents, particularly reviewing the documents for accuracy. Invoicing Invoicing clients. Processing of invoices received from agents. Liaising with clients on various grounds including:
and/or instructing agents to file recordals. Liaising with current or previous agents of record to obtain capturing of data. Following up with Registries and/or agents on outstanding matters. Processing official documents documents received from the Registries and agents, particularly reviewing the documents for accuracy. Invoicing Invoicing clients. Processing of invoices received from agents. Liaising with clients on various grounds including:
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, provide accurate and creative quotations to customers/agents by discussing client requirements either via call
checking receipts and payments in trip. Liaise with agents & runners at Borders. Ensuring convoys are
checking receipts and payments in trip. Liaise with agents & runners at Borders. Ensuring convoys are
meetings are held on time Arrange travel through agents Arrange meetings Attend all operational meetings