-1 Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible Matric. Responsibilities: To be logged onto the Client Services inbound telephone queue and web touchpoint and update if necessary all personal contact information for clients including the Medical Aid details. potential claim disclosure is communicated to the client when necessary. To achieve a minimum QA (quality the claim decision about a client query when necessary. Dealing with client queries professionally, adequately
Promote sales and enhance customer satisfaction by efficiently managing internal sales processes and providing professional support and consultation to customers and staff. Minimum Requirements and Qualifications: Matric / Grade 12 3 years experience in customer service, including sales and lead gen
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
Promote sales and enhance customer satisfaction by efficiently managing internal sales processes and providing professional support and consultation to customers and staff. Minimum Requirements and Qualifications: Matric / Grade 12 3 years experience in customer service, including sales and lead gen
As a Contact Department Agent, you will be the first point of contact for our customers, providing support experience or experience as a client service representative. Strong phone contact handling skills and active
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete Word and Excel. Good typing skills. Prior call centre 6 - 12 Months in a similar role Prior sales experience
Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations relations call centre experience to join their team Duties: Deal with external and internal enquiries, provide
Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting outbound Ensuring your product knowledge is passed on to clients. • Responsible for processing all correct information
Leading Estate Agent comparison site operating in the UK, specializes in analyzing extensive property Estate Agent performance seeks a Client Services Agent to focus on their B2C clientele. The Client Servicea exceptional customer service to clients seeking to compare Estate Agents for selling their homes. The ideal support to individuals seeking to compare Estate Agent performance for selling their homes. 2. Assist customers customer-centric approach and the ability to empathize with clients' needs and concerns. 6. Ability to work independently
Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting outbound Ensuring your product knowledge is passed on to clients. • Responsible for processing all correct information