Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
looking for an experienced Customer Relations Agent to join their dynamic team. Service Excellence – Provide Provide the required service to clients as per the SOP Deal with external and internal enquiries, provide feedback qualification is a prerequisite, and any relevant Customer Service Experience will be an advantage Excellent
and into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please pharmaceutical industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential administration from point of order to final delivery to the customer Generating quotes Preparing pro-forma invoices via emails within our Service Level Agreement of 24 hours Liaising with customers telephonically and via invoices for consignment orders received by the customer and the Sales Consultant Replace medical consignment
and into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please pharmaceutical industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential administration from point of order to final delivery to the customer Generating quotes Preparing pro-forma invoices via emails within our Service Level Agreement of 24 hours Liaising with customers telephonically and via invoices for consignment orders received by the customer and the Sales Consultant Replace medical consignment
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing Compliance Department for authorisation. Assisting the Service Centre department with the opening of order tasks administration. Provide assistance and support to the Customer Service Department. Perform all other duties as required
looking for a suitably qualified and experienced Customer Service Representative to join our dynamic team. Ensure time. Telephonic orders must be checked with the customer on the line to ensure the account number and order Manage the day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner working as a team effort to maintain high levels of service. Support the management structure and carry out and aid internal and external Customers with queries. Strong Customer facing skills, including clear
Effective management and oversight of customer service operations, including oversight of: Daily vehicle tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily available