logistics industry, currently seeks your Outbound Customer Service experience to control and manage the entire Process bookings and send booking confirmation to customers. Follow up on quotes to fill up under utilised invoices. Submit RCG to SARS Release bills for customer collection. Process cargo dues. Process acquittals
international clients are looking for experienced Customer service agents to join their JHB team on a 6-month contract ong>
international clients are looking for experienced Customer service agents to join their JHB team on a 6-month contract contract. Responsibilities: Offer and driving 5 star service to the driver partners Come up with new initiatives communication Deadline driven Analytical Time management Customer orientated Clear criminal record Profile Responsibilities: Responsibilities: Offer and driving 5 star service to the driver partners Come up with new initiatives Handling communication Deadline driven Analytical Time management Customer orientated Clear criminal record We offer 6-month
international clients are looking for experienced Customer service agents to join their JHB team on a 6-month contract contract. Responsibilities: Offer and driving 5 star service to the driver partners Come up with new initiatives communication Deadline driven Analytical Time management Customer orientated Clear criminal record Profile Responsibilities: Responsibilities: Offer and driving 5 star service to the driver partners Come up with new initiatives Handling communication Deadline driven Analytical Time management Customer orientated Clear criminal record We offer 6-month
estimate for completeness Check compliance of agents/service provides/clients Send compliance docs to any cargo dues Arrange payments to all 3 rd party service providers Submit Shipping instruction Submit release estimate for completeness Check compliance of agents/service provides/clients Send compliance docs to any have been accrurately populated Contact Export agent to confirm cargo readiness and date for shipping shipping Confirm sea freight booking with export agent Follow up on progress daily if all is in order; follow
estimate for completeness Check compliance of agents/service provides/clients Send compliance docs to any cargo dues Arrange payments to all 3 rd party service providers Submit Shipping instruction Submit release estimate for completeness Check compliance of agents/service provides/clients Send compliance docs to any have been accrurately populated Contact Export agent to confirm cargo readiness and date for shipping shipping Confirm sea freight booking with export agent Follow up on progress daily if all is in order; follow
forwarding agents etc. Sending of various reports to Directors / Traders. Swopping out of customer loads whenever responsibilities of the position and the needs of the service. 2 Years' international shipping experience. Knowledge Excellent organisational skills. Results orientated. Customer liaison. Ability to work in a highly pressurised
forwarding agents etc. Sending of various reports to Directors / Traders. Swopping out of customer loads whenever responsibilities of the position and the needs of the service. 2 Years' international shipping experience. Knowledge Excellent organisational skills. Results orientated. Customer liaison. Ability to work in a highly pressurised
delivering exceptional customer service. This role plays a crucial part in ensuring customer satisfaction and efficient workflow. Customer Service Excellence: Maintain the highest level of customer service by ensuring orders processed accurately, deliveries are on time, and customer inquiries or issues are addressed promptly and and professionally. Monitor and manage the Customer Complaint Rate KPI. Inventory Management: Implement processing workflows, ensuring faster delivery to customers. Monitor and manage Order Lead Time KPI. Safety