PRTG during shifts to identify offline sites/sectors. Alert the Internal NOC group of any offline sites/sectors sites/sectors at the start and end of shifts. Utilize PRTG to identify frequent sector issues and add problematic
system and any other relevant internal system in use is up to date and accurate and clean out any backlogs
ensuring they work as intended, and troubleshooting any issues that arise during the implementation process
processes (Incident-, Problem- and Change management) Any additional responsibilities assigned in the Agile
support for multiple local/foreign-based clients and any other solution streams that may fall within the space configuration, optimisation, observability, as well as any activities that may relate to ensuring high availability
health checks within the environment to highlight any challenges or forthcoming attractions. Escalation
Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed
and systems. Work with a change control policy on any changes. Make recommendations to the IT Manager on
and systems. Work with a change control policy on any changes. Make recommendations to the IT Manager on