calls logged on CRM i.e. creating new users, assigning access, unlocking users, etc. • Responsibility scripts for UAT, creating new tester profiles, assigning access • Trouble shooting SAP authorisation errors
IT Network Specialists' primary mission is to service and maintain information technology strategies issues to all management and staff, achieving sound service levels to all staff. Regional Network/Server administration
directory) Monitor and manage company's servers and services against agreed SLA (99.98% uptime) Monitor and