including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries appropriate training courses for further education. Assist at the trade counter as needed, ensuring prompt Adhere to procedures and systems for cheque and account clearances before releasing goods. Experience in
including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries appropriate training courses for further education. Assist at the trade counter as needed, ensuring prompt Adhere to procedures and systems for cheque and account clearances before releasing goods. Experience in
paces call centre and we assist Debt Counsellors via ticketing system. The assistance is not limited to DCs Review consumers as well as creditors. In order to assist our stakeholders, there are engagements with different transactional processing
● Practice accountability, efficiency and consistency when resolving
customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high first contact assigned CRM tasks for support calls customers. • Assist with outbound calling tasks as and when required/requested Ensure other required documents, reports and email accounts are up to date and accurate. REMUNERATION R12
customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high first contact assigned CRM tasks for support calls customers. • Assist with outbound calling tasks as and when required/requested Ensure other required documents, reports and email accounts are up to date and accurate. REMUNERATION R12
customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first contact assigned CRM tasks for support calls to customers. Assist with outbound calling tasks as and when required/requested Ensure other required documents, reports and email accounts are up to date and accurate. Minimum Requirements
month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc
month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc
trends, performance metrics, and customer feedback. Assist in the development and implementation of administrative
and operations team, fostering a culture of accountability, collaboration, and continuous learning Key