North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to webinars, assist with the curation of valuable content for clients, engage in-opportunity accounts, host
review and approve linking of Transactional banking Accounts To review and approve change of password To review conduct verification checks Administration Address/assist Branch FICA queries Attends to adhoc administration
review and approve linking of Transactional banking Accounts To review and approve change of password To review conduct verification checks Administration Address/assist Branch FICA queries Attends to adhoc administration
determine needs that we would be able to assist with. • Assist with Financial Assessment discussions. • customer classifications. • Assisting with system upgrade testing as required. • Assist the Sales Consultant
determine needs that we would be able to assist with. • Assist with Financial Assessment discussions. • customer classifications. • Assisting with system upgrade testing as required. • Assist the Sales Consultant
records of customer interactions, process customer accounts, and file documents as needed. Feedback Collection:
records of customer interactions, process customer accounts, and file documents as needed. Feedback Collection: