iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Customer Service Engineer I Â with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.
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What you’ll expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Area: Menlyn Maine, Pretoria
Role:
Position involves: Uploading ads on social media platforms: Facebook Instagram TikTok YouTube LinkedIn Upload products on Agri4all & Jag Lekker platforms. Gather monthly statistics on Meta Business and compile on Microsoft Excel. Manage queries on Meta Business Suite and forward to relevant part
REQUIREMENTS:
·       ITSM (IT Service Management)
·       IT Operations
Frameworks (E.g., ITIL)
·       IT Service Delivery Management
·       Project
 JIRA & Confluence
·       Service Desk Methodology
·       Provider
and govern IT Service Desk initiatives and projects
·       Manage service delivery provider/s
     Manage transformation within the IT Service Desk relating to new technologies and refined processes
Position involves: Uploading ads on social media platforms: Facebook Instagram TikTok YouTube LinkedIn Upload products on Agri4all & Jag Lekker platforms. Gather monthly statistics on Meta Business and compile on Microsoft Excel. Manage queries on Meta Business Suite and forward to relevant part
JOB TITLE: SYSTEM TESTER: DOMESTIC SETTLEMENT SERVICES Brief description: The purpose of this position solutions for the Domestic and Regional Settlement Services Division within the National Payment System Department volume, regression, and user acceptance testing. Assist with the analysis of business requirements and to ensure a structured approach during testing. Assist regional payment system participants with market final approval for implementation of the solution. Assist with the compilation of user and training manuals
efficient and friendly service, making sure all staff have the tech support and assistance they need. Coupled
Qualification
providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals.
We ITIL core competencies in service design and service transition focus as well as IT tasks efficiently. We value individuals who are service-oriented and embody our company values in every
for end
Support
Infrastructure
support for end-users and to international clients to assist implementations of our Management System.