Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating methods to improve team operations, efficiency and service to customers and clients. Provide statistical and Coaching and leadership practices for the team assist in improved performance over an extended period Skills; defining performance standards and meeting service levels; manage resources; good time management consequences of deviations to client relations / service agreements Experience, Knowledge and Qualifications
Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer experience handle team and customer emotions in a service industry where service interruption is common. 2 years Team
Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer experience handle team and customer emotions in a service industry where service interruption is common. 2 years Team