managing a sustainable and profitable consulting services practice aligned to the strategy of the overall operationalises delivery processes for technology consulting services to ensure that all aspects of enterprise technology and drive continuous improvement of consulting services strategies and standards in order to ensure the apply the Auths needed for each users function Assist with Training on the users - Implement change process table as per product shelf life and requirements Assist with physical stock prep and stock take on before
Perform proactive vulnerability assessments and assist with managed Security Operations Centre tasks Proactively information security policies and procedures. Assists with monitoring, measuring and reporting on the documentation for services and processes undertaken within the Information Security team function. Assists with information
stakeholders. Decomposition of the solution and assisting with the scheduling/sequencing work. Flesh out (IT) Infrastructure, Integration Services, Network Installations, Service Delivery, System Configuration
applications and integrating with various systems and services. Academic Qualifications and Certifications: BSc Specifications Design and document web services Analyse existing landscape for services that can be reused Analyse required Provide input into Quality Management Plan Assist with quality reviews Provide progress reporting Beneficial competencies Experience in the Financial Services industry, with a solid understanding of industry
Responsibilities Oracle, SQL Server Web Methods Web Services Automation I Scheduling tools / frameworks SOA SharePoint SQL Server Integration Services SQL Server Reporting Services Microsoft knowledge (CSF, CCF, etc) Working knowledge of APl-based services (e.g REST, SOAP) Understanding of basic integration concepts
troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network implements standard operating procedures and customer service guidelines relating to IT support. As a Platform L3) you will exercise your excellent customer service skills along with the ability to apply technical Problem, Change, CMDB, Asset, Service Catalogue, Knowledge, and Service Portal as well as custom scoped
role or IT field (Preferably in an IT company servicing more than one IT environment) Own reliable transport Directory, DNS, DHCP, Exchange and any additional services. Hypervisor support for VMWare, including Physical
role or IT field (Preferably in an IT company servicing more than one IT environment) Own reliable transport Directory, DNS, DHCP, Exchange and any additional services. Hypervisor support for VMWare, including Physical
satisfaction, commitment, and expectations to high service levels and manage escalations adequately Manages satisfaction, commitment, and expectations to high service levels and manage escalations adequately Excellent experience preferably in a multinational professional services environment Moderate level client engagement experience
cyber-crime like malware, phishing, viruses, denial-of service attacks, and hacking. Ensure you know and follow information security arena Relevant solution and service knowledge Good interpersonal and consultative skills security practices (AWS and cloud platform as a service (PaaS) (security) Cyber Security qualication Cyber