3 Years' of experience as a Retentions Agent Call centre experience Skills and Attributes: Excellent communication environment Key Responsibilities: Make outbound calls/inbound calls to engage with existing customers to retain
sales Identifying customer needs Track and document calls and sales Update client records Meet sales goals
years Target driven Strong experience with cold calling and bring new business Fully computer literate
years Target driven Strong experience with cold calling and bring new business Fully computer literate
Implement and Manage the CRM requirements: Logging of calls Accuracy and currency of data on SAGE Daily monitoring monitoring of Sales Force Effectiveness metrics: calls vs budgets; coverage; frequency; days in and out
Implement and Manage the CRM requirements: Logging of calls Accuracy and currency of data on SAGE Daily monitoring monitoring of Sales Force Effectiveness metrics: calls vs budgets; coverage; frequency; days in and out
Computer literate in MS Office Proactive cold calling experience will be an advantage Experience with
Computer literate in MS Office Proactive cold calling experience will be an advantage Experience with
manufacturer of abrasives products CRM Management, Call Planning and Sales Reporting Excellent Communication
manufacturer of abrasives products CRM Management, Call Planning and Sales Reporting Excellent Communication