certification
Must have at least 10 years experience as a business analyst involved with assessing assessing, mapping and optimizing business processes. Experience in facilitating workshops with business users users (up to executive level) in order to gather requirements, generate ideas and validate designs. Scoping project effort and dependencies.
This position requires an experienced person who has a solid understanding
field.
Quality Assurance:
Analyst with a strong background in banking and digital wallet experience? Do you excel in analyzing and documenting business requirements, designing solutions, and ensuring the successful implementation of banking systems Agile teams to deliver innovative solutions in the banking sector. About the Role: You'll collaborate closely to design and implement improved onboarding experiences that incorporate industry best practices and Draft and maintain a comprehensive Business Requirements Document (BRD) that clearly outlines the needs
FTI certification Banking experience SAFe certification and experience Agile experience 10 years as a BA BA Must have at least 10 years' experience as a business analyst involved with assessing, mapping and and optimizing business processes. Experience in facilitating workshops with business users (up to executive executive level) in order to gather requirements, generate ideas and validate designs. Scoping, sizing and project effort and dependencies. This position requires an experienced person who has a solid understanding
the day to day operation of one of the Customer Experience teams • Act as a mentor and resource for the Dynamic risk reporting to the Director of Customer Experience especially pertaining to and highlighting churn Cost to Acquire, Cost to Serve and the likes). Requirements and Desired Skills • Bachelor’s Degree preferred customer account management experience • Proven experience executing customer experience and retention campaigns campaigns • Proven experience with the management of teams, including personal and professional growth of
implementation. Project management and multinational experience.
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX and procedures. Continuously review training requirements and facilitate further training identified for
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX and procedures. Continuously review training requirements and facilitate further training identified for
Our client requires the services of a Delivery Assurance Manager (Senior) – Midrand/Menlyn/Rosslyn/Home POSITION: Until December 2026 EXPERIENCE: 6-8 Years related working experience. COMMENCEMENT: As soon as team from a requirements engineering point of view. Fulfil the prioritised requirements using agile methodologies business requires. Provide operational-related support to the team where required. Will be required to work FuelledbyPassionIntegrityExcellence QUALIFICATIONS/EXPERIENCE Degree in Computer Science, Business Informatics
Reference: ITE005809-DEP-1 Exciting Opportunity: Banking Business and Systems Analyst Position Available business consultancy is seeking an experienced Banking Business and Systems Analyst to join their team Here's what we're looking for: Required Qualifications and Experience: Tertiary degree, diploma, or certificate of proven experience as a Business or System Analyst. Proficiency in eliciting requirements, testing, documentation and explaining technical details. Experience in project management or team lead roles. Strong