Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational databases, knowledge telephonic and email communication skills. Basic Linux OS commands. Basic understanding of SQL / relational databases
exposure. Advantageous – Basic understanding of networking and IT infrastructure. Basic HTML knowledge. Grav
exposure. Advantageous – Basic understanding of networking and IT infrastructure. Basic HTML knowledge. Grav
programming techniques to students. Mark and correct basic tasks, reporting findings to the IT Manager. Assist
(3-4 years). Exposure to contact center solutions. Basic understanding of Asterix is desirable (1-2 years)
Win10/Office 365, mobility apps, 1 st Line of support for basic network connectivity and printer support requirements
Audit Command Language software, including both basic and advanced commands and functionalities, for individuals