Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational databases, knowledge rotational shift work will be expected. DUTIES: Assist customers with technical software related queries telephonic and email communication skills. Basic Linux OS commands. Basic understanding of SQL / relational databases
students. Mark and correct basic tasks, reporting findings to the IT Manager. Assist customer service with
exposure. Advantageous – Basic understanding of networking and IT infrastructure. Basic HTML knowledge. Grav
exposure. Advantageous – Basic understanding of networking and IT infrastructure. Basic HTML knowledge. Grav
advancing Public Health through genomic epidemiology is sought by leading Public Health Consortium. You
implementing technology solutions, and managing the IT Department's budget. DUTIES: IT Management - Meet with Directors and Knowledge Base Articles. General IT Support - Assist with escalated IT matters. Direct support for Directors
outsource providers and internal IT processes. Assist with Incident Management and problem resolution Win10/Office 365, mobility apps, 1 st Line of support for basic network connectivity and printer support requirements
business is repeat business. ENVIRONMENT: A pioneering health tech software firm headquartered in Pretoria is
(3-4 years). Exposure to contact center solutions. Basic understanding of Asterix is desirable (1-2 years)
training and assistance with boardroom connections. Product research and facilitate procurement. Assist SysAdmin