tools in line with company policies.
Minimum skills
ISP Support Agent, you'll play a vital role in assisting customers with Internet connectivity issues, network certification in IT, Computer Science, or related field. Basic understanding of networking concepts and internet related problems, and network configurations. Assist customers in setting up and configuring their internet procedures. Customer Education: Educate customers on basic troubleshooting steps and best practices for maintaining head-on. Be proactive in seeking solutions and assisting customers, always ready to lend a helping hand
the service to clients
Good understanding of basic financial and commercial factors.
Proficiency
Excel, Word, Power Point
· PeopleWare
· Basic knowledge and understanding of:
Payroll principles
nting principles
BCEA - Basic Conditions of Employment Act
Tax
delivering the service to clients Good understanding of basic financial and commercial factors. Proficiency in Microsoft – Excel, Word, Power Point · PeopleWare · Basic knowledge and understanding of: Payroll principles principles and leave. Accounting principles BCEA - Basic Conditions of Employment Act Tax
delivering the service to clients Good understanding of basic financial and commercial factors. Proficiency in Microsoft – Excel, Word, Power Point · PeopleWare · Basic knowledge and understanding of: Payroll principles principles and leave. Accounting principles BCEA - Basic Conditions of Employment Act Tax
Material for various builds.
Provide hands-on Support to others within Rewardsco Assisting in the development and implementation of standard Systems (advantageous) Web Application Support Basic SQL knowledge is essential Must be strong with Technology
design knowledge to facilitate UI and UX designs Basic understanding of server-side CSS pre-processing request handling, partial page updates, and AJAX Basic knowledge of image authoring tools, to be able to
infrastructure. Assisting management with IT Operational issues and activities. Assist IT Infrastructure Infrastructure PMO Team. Assisting with Team resource planning. Assist with the preparation of financial reports operating procedures for all known errors. Compile and assist with daily incident, service request and change Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). Excellent written and verbal
of physical switches. Firewall understanding and basic administration (FortiGate) Network troubleshooting Continuity Planning (BCP) documentation. People: Assistance with training and mentoring of junior infrastructure Professional and empathetic toward business unit. Assist with basic IT training to empower the team to resolve implementation, capacity planning, maintenance. Basic knowledge of Virtualisation. Experience with Networking