strategy and deliver on defined ‘moments of truth’ . BASIC JOB DESCRIPTION Member segmentation and enhance segmented member group across onboarding, significant life events, pre and post retirement • Design and implement channel preferences to ensure that members receive support and communication that suits their preferred needs needs while proactively shifting preference to support lower cost, self-service channels • Offer self-service
function, ensuring the provision of professional support services to the surviving dependents/beneficiaries associated with claims and benefit administration BASIC JOB DESCRIPTION Manage internal departmental functions •Develop and implement plans for the section that support Pension Administration and the company’s objectives advantage •Working knowledge of Pension Fund Rules •Basic knowledge of Income Tax Act, Divorce Act, Pension
structuring, modelling, and legal documentation. BASIC JOB DESCRIPTION •Structure and negotiate terms of