immersive supporting media such as audio, video, and simulations to bring learning to life. Prepare content Microsoft Teams Camtasia (Video recording software) Basic HTML, CSS, and JavaScript What you'll bring to the
assigned in the Agile Working Model (AWM) Charter Basic German Language Exposure to troubleshooting infrastructure operating procedures and user support guides Experience with VIP and End-user support Experience with ITIL processes
Excellent problem-solving and troubleshooting skills. Basic experience with Linux - installation and operations Advantageous Skills: ITIL certification is advantageous. Basic experience with SPLUNK is helpful. Work experience
technologies Coordination between development and support environments Assisting with the business case Planning
technologies Coordination between development and support environments Assisting with the business case Planning
and dedicated infrastructure, provisioning and supporting of OCI resources (preferred) Optional PostgreSQL
Proactively propose solutions to improve the support of (new) business processes. ABAP debugging beneficial
migration Go-Live preparation and post Go-Live Support Change Management – Manage changes and present