Security tests Golive preparation and post Golive support Incident Management prompt resolution of security Applications Operations support for Authorizations and other operational support as required Collaboration authorisations experience is essential SAP GRC basic experience HANA Authorization SAP courses on authorisations internal testing Go-live preparation and post Go-live support Operations experience (ticket handling, problem
application teams during their data migration to support architecture and consider all touchpoints and impacts performant Codebeamer configurations Basic testing know-how Basic DevOps know-how Project management skills
Transition Management Requirements Engineering Basic technical understanding JavaScript, AWS, React,
Transition Management Requirements Engineering Basic technical understanding Splunk, Cribbl, AWS, Azure
criminal record. Support end user on SQL Database used in the company environment. Support data analysis efficient manner. Ensure that there is continuous support provided to company internal and sub-contractors Incident Management, other support groups, and vendors to provide seamless support to customers. Participate
document(s) Proactively propose solutions to improve the support of (new) business processes ABAP debugging beneficial process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing holidays on implementation and operations (IT Support) related tasks Ability to work as part of an agile
Participate in (Go-live preparation and post Go-live support) based on the already performed Proof of Concept troubleshooting issues for the system and providing support executing the required changes through configuration executing the analysis and reslution of Production Support calls Interactions through meetings, calls and applications Essential Skills Requirements: Operational support experience Mid-level knowledge in the areas of
integration of code between teams. Provide middleware support and configuration management for application dependant important metrics about reliability and availability. Support operational excellence goals through strong operations operations knowledge. Resolve escalated support topics as part of tier-3 DevOps role to ensure the highest
protocols as well as required system documentation. Support operational excellence goals through strong operations operations knowledge. Resolve escalated support topics as part of tier 2/3 DevOps role to ensure the highest Alerting: ELK Stack or Splunk, Nagios, Kabana End user support/ Incident-Problem management: ITSM Suite / BMC
manuals. 2nd and 3rd level technical operational support for developers (technical end users developing