Customer Care Manager - Bloemfontein Description: A Customer Care Manager should have several years of working in customer service and/or personnel management. Experience in a Call Centre, sales/marketing customers request, complaints and resolve in a management roll. Needs to have experience in handling customers customers request, complaints and resolve in a management roll. Great communications abilities, including at the branch. Training agents Managing conflict Call Centre management experience will be advantageous
Operations Manager - Truck Rental: Isando: RNEG Staff management Customer Service management Reports Sales Sales and Operations management Contract Contract audits Holding staff meetings Handling of financiel financiel queries for the department Matric 5 Years Management experience within Operations/Truck Rental RNEG
Minimum requirements:
Sunday
REPORTS TO: Salon Owner
REMUNERATION & COMPANY
attend to at least 5 clients per day
Sunday
REPORTS TO: Salon Owner
REMUNERATION & COMPANY
attend to at least 4 clients per day
Customer Care Manager - Bloemfontein Description: A Customer Care Manager should have several years of working in customer service and/or personnel management. Experience in a Call Centre, sales/marketing customers request, complaints and resolve in a management roll. Needs to have experience in handling customers customers request, complaints and resolve in a management roll. Great communications abilities, including at the branch. Training agents Managing conflict Call Centre management experience will be advantageous
Reference: JHB002260-A2-1 The Customer Care Manager for my International client, will ensure the effective Farm functioning. Added advantage in Project management certification. Sound Knowledge of aftersales Knowledge of Business Operations, Dealer Management and Customer Management R 900000 - R 1200000 - Annually
and efficient service to our clients leading, managing, developing and motivating a team of call centre Provide input into team awards and implement and manage incentive budgets Monitor and plan weekly team on a monthly basis and monitor adherence thereto Manage physical resources and tools of trade eg seating and procedures are referred to the Operations Manager • Any decision made must be consistent for all typically 1 week to 1 month Size Team Leaders typically manage a team of 12 Agents and operate within a team of
strictly in accordance with the contractâs Quality Management System encompassing
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The Company
/>Customer Relations
Cash Management Procedures
Passenger Management Procedures
Security Procedures
Management Procedures Protocols
Monitor fare evasion
of the Company Stations and stops
Queue management at kiosks
All other transport related relevant
with all instructions and requests from station management and supervisors
SECONDARY
that monthly deliverables and KPI's are met by managing your team to achieve sales targets in line with implemented, monitored and maintained. Effective management and co-ordination of individuals to ensure optimum productivity by adhering to all the relevant people management processes Drive recognition and motivation activity scheduling, coaching, performance audit packs] Managing relationships with internal stakeholders to achieve Qualifications and Experience: Matric qualification Management related qualification [advantageous] Part or