Bidvest Call Centre Jobs in South Africa
Build Engineer Cape Town
Datafin It Recruitment
Cape Town Region
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
share this job on whatsappCloud Engineer Woodstock
Datafin It RecruitmentWoodstock
escalation from the Service Desk Analyst, Cloud Command Centre or in conjunction with other Specialist teams within systems. Act as a point of escalation for support calls which cannot be resolved by more junior teams. Perform customer, partner and supplier requests, telephone calls and emails in a timely and professional manner.
Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with with End User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and Delivery Manager. Confirm call resolution with End User before resolving of the call on HEAT. Maintain service consumables. Able to correctly analyse and prioritise calls and requests according to business impact and urgencies
Crm Engineer Cape Town
Datafin It RecruitmentCape Town Region
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
Support Engineer Durban
Datafin It RecruitmentDurban
and client end-users in support. Update all ITSM calls timeously with a complete audit trail of actions actions and events, follows up on escalated calls to ensure completion and feedback. Maintain service and quality standards, processes, and procedures. Resolve all calls logged by end users, relating to desktop issues
Solutions Specialist Cape Town
Datafin It RecruitmentCape Town Region
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint
Software Support Johannesburg
Datafin It RecruitmentJohannesburg
table locations, etc.). Action support emails and calls. Train new and existing clients on the Portal. Ensure
Training Specialist Johannesburg
Datafin It RecruitmentJohannesburg
for cost management, with a focus on Quoting/Jobs, Call-Out, and Contract Management, is seeking an Implementation
Noc Technician Durban
Datafin It RecruitmentDurban
the stability of the core network. Engaging in on-call rotation shifts 24/7 or whenever necessary. Identification
It Service Technician Durban
Datafin It RecruitmentDurban
arrange/confirm any schedule changes with the Support Centre Co-coordinator. Maintain current, accurate notes
Share on Facebook
Share on Twitter
Share on Linkedin