Purpose Experienced Trainer is required to deliver training in line with the company and client objectives improve the content and delivery styles required to train new trainees and develop the existing agent capabilities product and skills knowledge. Client Facilitate Training group as per Client curriculum requirements Multi to be delivered from various industries Conduct Training Needs Identification as per project requirements Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach his/her own
Purpose Experienced Trainer is required to deliver training in line with the company and client objectives improve the content and delivery styles required to train new trainees and develop the existing agent capabilities product and skills knowledge. Client Facilitate Training group as per Client curriculum requirements Multi to be delivered from various industries Conduct Training Needs Identification as per project requirements Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach his/her own
technical level to ensure support continuity Training: Training of Level 1 support and other development
ensure testing is properly documented. Provide training and go-live support. Identify unproductive areas first line support for users. Prepare training material and train users Perform gap analysis between operational
articles, and training materials. Testing of new releases and bug fixes. Training: Conduct training sessions
and Training: Aiding end-users, addressing queries, troubleshooting issues and conducting training sessions
Repatriation of funds. Assists in compiling material for training and prepares PowerPoint presentations. Arranges team updated with new features and assists in training other staff. Provide support on new corporate including special projects. Assists in coordination of training requirements. Attends to ad hoc duties that arise
Repatriation of funds. Assists in compiling material for training and prepares PowerPoint presentations. Arranges team updated with new features and assists in training other staff. Provide support on new corporate including special projects. Assists in coordination of training requirements. Attends to ad hoc duties that arise
defects. Tertiary qualifications and/or applicable training in application programming courses and/or International
Implementing new and upgraded systems System testing User training