including escalation management. Accountabilities: Take accountability for 24/7 monitoring of the network workers effectively to ensure continuous coverage. Accountable for scheduling and optimizing resources during implementing solutions to minimize downtime. Take accountability for providing Tier 2 network operations support and communication with relevant stakeholders. Accountable for coordinating with higher-tier support and highlighting key metrics, incidents, and resolutions. Accountable for maintaining accurate and upto-date records
parties are kept updated Case Management: Take accountability for cases in the department, mitigating risks Knowledge of Crystal Reports Knowledge of Sage Accounting Solutions Appreciation for all products and services
Amadeus, Sabre, and Galileo. · Knowledge of basic accounting principles. If you're eager to elevate your career
Amadeus, Sabre, and Galileo. · Knowledge of basic accounting principles. If you're eager to elevate your career