Accurately record and process reservations made by phone/fax/email in the Property management system (Opera) confirmed with deposits / full prepayments / voucher numbers where applicable. Follow-up on any special requests
Accurately record and process reservations made by phone/fax/email in the Property management system (Opera) confirmed with deposits / full prepayments / voucher numbers where applicable. Follow-up on any special requests
policies. RESPONSIBILITIES Greet guests over the phone in a friendly, courteous manner (within 3 rings) requests, changes and cancellations received by phone and email. Upsell and enrol guests to The Hotel
policies. RESPONSIBILITIES Greet guests over the phone in a friendly, courteous manner (within 3 rings) requests, changes and cancellations received by phone and email. Upsell and enrol guests to The Hotel
answering queries either face to face or over the phone. Job Description: • Maintain all steps in the Customer
desk. Operate computer programs and multi-line phone systems. Maintain guest records and book reservations
attractions.
with people & not be scared to pick up the phone to chat
6pm
Ensure that guard takes registration number of all vehicles
Ensure that exiting cars end of each shift and writes down registration number of each vehicle parked
Kitchen:
Ensure
Competencies: Computer literacy Ability to work with numbers and calculations. Planning and organization skills